
J. Crew, Madewell Expand Footprints in China, U.S.
J. Crew Group Inc. is advancing its global retail agenda this week via high-profile maneuvers for its J. Crew and Madewell divisions.
The company will open J. Crew men’s and women’s
units on Thursday in Hong Kong’s Central district, marking
its first two stand-alone stores in the Asia-Pacific region. The Madewell division, which is designed and operated
separately, opens a unit today on New York’s Madison Avenue, flaunting a new store design that plays up the brand’s strengths.
Madewell
is stepping up its U.S. expansion, with store openings since
February in Portland, Ore.; Bridgewater, N.J.; Carlsbad, Calif.;
Jacksonville, Fla., and Charleston, S.C. In August, Madewell
stores will open in Richmond; Dedham and Hingham, Mass.;
Louisville, Ky., and Murray, Utah. A total of 18 openings are
seen this year.
The expansion of the two nameplates
comes as there is recurring speculation that J. Crew
Group’s owners, TPG and Leonard Green & Partners,
might seek an initial public offering or sale of the business. But the retailer’s chairman and chief executive officer
Millard “Mickey” Drexler on Tuesday played down the
possibility of an IPO or sale.
“For investors to get returns,
the only way to see a return on investment is probably to go
public or sell the company,” he told WWD. “That’s true of any company. We have no plans to
do either at this point.”
The team at J.
Crew, Drexler stressed, is running the business for the long
term and to build a larger customer base. The overseas expansion
for J. Crew has been extended to find a Paris location.
“Most
importantly, our clothes and our accessories represent a business that we don’t see specifically
similar to that in terms of design and style, quality service
and value. I think as long as we do that, we win,” said
Drexler, who was interviewed fresh off a flight to Hong Kong to
celebrate the openings there.
He explained that the
separate men’s and women’s shops in Hong Kong came
about because retail space in the city tends to be small. The
women’s shop, located on the ground floor of IFC Mall, is
3,252 square feet and offers a selection from J. Crew Collection
along with more basic T-shirts and shorts plus Point Sur denim, jewelry, accessories and shoes. The men’s shop, located a few
blocks away on On Lan Street, is 2,816 square feet spread over
three floors. It includes a full range of J. Crew’s Ludlow
suits, plus Wallace & Barnes denim as well as sneakers and
shoes. Both stores will offer a VIP program with special
services such as home or office delivery, monogramming,
alterations and stylist appointments.
The IFC location, formerly
a McDonald’s, became available first but it wasn’t
quite large enough to “do justice” to a combined
men’s and women’s store. It all turned out for the
best, said Drexler, as “I think guys like shopping in
their own environment.”
J. Crew’s
men’s shops have all been “incredibly
successful,” Drexler said, adding, “We’re told
in Hong Kong that men love to shop” and that J.
Crew’s men’s wear sales in Hong Kong through
its Lane Crawford partnership have been higher as a percentage of total
sales than in the U.S.
Relatively late to
international expansion, J. Crew began selling on Net-a-porter.com in 2010 and has been selling its apparel at six Lane
Crawford stores in Hong Kong and Mainland China since 2012. J. Crew also distributes to many countries
via jcrew.com.
Like at Lane Crawford, J. Crew’s
mix of merchandise at its stand-alone stores in Hong Kong skews
toward the higher end of the price range, with a heavy emphasis
on Collection pieces.
“It’s more
reflective of what you would find of some of our New York stores
or stores that are geared toward Collection products,”
said Jenna Lyons, the firm’s president and executive creative director. Lyons and Drexler emphasized that there is a mix of high- and
lower-priced items, from $35 to $1,200.
Prices in
Hong Kong skew higher than in the U.S., Drexler acknowledged.
“I don’t know where that’s not the case.
It’s just the cost of doing business, currencies and all.
We are no higher or lower relatively speaking than all the other
competitors out there. For some reason, people talk about
it,” the ceo said.
Other than the prices, the
store’s look and selection are similar to those in the
U.S. While some retailers feel it’s beneficial to
introduce exclusive pieces or specific collections for the
region, J. Crew doesn’t see the need. Launching with Lane
Crawford “gave us a lot of insight into who the customer
wasn’t and what he or she was looking for. We’d been
told by many people that we might need to do a special product
and the fact is that it’s been the exact opposite for
us,” said Lyons.
“I think our clothes
speak a common language worldwide. It’s about design,
style and quality,” said Drexler.
J. Crew
opened its first store outside the U.S. in 2011, in Canada.
Since then, the retailer has expanded to more than 100 countries
through jcrew.com, opened three stores in the U.K. and sells
through its Lane Crawford partnership in Asia. The retailer is
also planning a fourth location in the U.K. later this year and
eyeing Paris for a site.
Before Drexler joined J.
Crew in 2003, the retailer expanded quite rapidly overseas, at
one time operating 65 licensed stores in Japan. The company then pulled back and shuttered the stores.
Drexler has said he is taking a slower and more targeted
approach to international expansion this time.
For
now, Hong Kong is J. Crew’s largest market in Asia. Japan
is in the top five. Drexler said he’s looking at more
locations in the city but first “wants to see what happens
over the next few months here.” The retailer doesn’t
have any plans to open elsewhere in the region as of yet.
So
far, the expansion of Madewell is focused on the U.S. At the
eight-year-old brand, which Drexler started, “we’re
cleaning up our store layouts and making them feel more loftlike
and industrial,” said Somsack Sikhounmuong, the
brand’s head designer, giving a tour of the Madison Avenue
store, situated between 84th and 85th Streets. It’s filled
front to back with hanging black pendant lamps, evoking old
factories, and other special touches, like the kilim rug and the
reupholstered vintage ottoman in the accessories section.
Sunglasses are stacked on small wood platform displays, and
jewelry is displayed like art, on framed canvas push
boards.
The store has 2,500 square feet for
selling and a more intimate feel than others in the chain, given
that the denim, accessories, jewelry and swim categories are
clearly defined by having separate areas. “There’s
lots of denim. It’s always about what would look good with
the denim,” said Sikhounmuong. The denim bar, including
“skinny skinny,” “high-riser” and
“skinny crop” styles, has gridded shelving units,
making it easy to shop. “Other than denim, accessories is
another category we want to be known for,” said the
designer, who pointed to the “transport” tote, a key
item, which can be monogrammed on-site for free this
week.
He also highlighted the robust range of
sandals, ranging from flat to heeled and dressy styles; the
“sun and sand shop” with separates and one-piece
swimsuits, cover-ups, muscle T-shirts, maxidresses, suntan
lotion, totes and even Panama hats and the extended third-party
assortment including Chimala premium jeans and Vans slip-on
sneakers with Madewell’s Indian block print, as well as
items from Birkenstock, Bamboula, Honeydew, JanSport, Piece
& Co., Superga, NSF and Mara Hoffman, among other brands.
“The message for spring
or summer is what you would pack for your travels or find along
the way on your trip,” said Sikhounmuong. “Easy, no
fuss, effortless pieces.”